We have many PCs available for student and faculty use in all buildings. See below for a list of computers, problems, and fixes or click here to view our Quick-Start guide.

Most quick fix problems are solved by a hard reset.a slate blue, metallic dell logo on a charcoal background

 Hard resets usually fix errors such as “X drive isn’t mapping,” “My internet connections aren’t working,” “This program won’t start,” and just about any other mystery problem so always try that first.

To Perform a Hard Reset:

  1. Hold down the power button for 10 seconds or until the computer shuts off completely
  2. Wait 5 seconds then turn the computer back on

Do not try to shut down from the Windows menu. Such shutdowns often preserve the original problem rather than resetting it.

Internet connection issues

For the Dell Vostro 1400s and teacher-issued Dell Latitudes, there are hardware switches on the front-left, near the status light. Make sure that they are switched on. If you continue having trouble then make sure that you are connected to either the Student network or the SYCSD network unless you are hooked up to an Ethernet cable. Our Dells will always connect to the Internet through their docks. If you have a connection issue on a Dell while it is connected to its dock then it likely not a computer issue, so please give us a call. 

As always, if you need further assistance feel free to contact the district Help Desk.