Document Camera Support

How to get started

Most of our teachers who use their Doc Cams need to have the IPEVO Document Camera Chrome add-on installed to get started.

An exception to this would be the 3rd grade teachers at Southern Elementary who have CDs with the necessary drivers on them. If you are an SES 3rd grade teacher who needs help setting up with a CD, please contact the Help Desk.

Afterwards, most teachers can just start the installed app, then plug in their document cameras.

Wireless Document Cameras (SES)

If you are having trouble with one of the wireless cameras please try to find and connect to the wireless network in your Connection Settings. The exact process is described below. Once you are connected to that network, and have the add-on started, the picture should come up without any other setup.

How to connect to a Wireless Document Camera

  1. Turn the camera over.
  2. There will be a Wireless Network Name, starting with “iZiggi” and ending with a string of numbers. Write this down somewhere, as you will need it later.
  3. Plug in and power up your camera. It will begin to broadcast a wireless network with the same name as the one found in Step 2.
  4. Find this network in the Wireless Networks on your computer, and connect to it (You will lose internet access!)
  5. Open the app linked at the top of this page (install it if you have not). If you are connected to the right network, and your camera is connected properly, you will see a picture after about a minute or two at most. If you do not, see the notes below.

Notes on Wireless Cameras:

If you are able to find and connect to your camera’s wireless network, but there is still no picture, please plug the cord attached to the top camera module into the USB port on the back of the camera’s base.

Similarly, if the mobility of the wireless cam is not a feature you need, but the sluggishness of the device is causing problems, you can plug the cable coming out of the top camera module into your computer. This will disable the wireless feature and allow you to use the camera directly, granting an increase in startup speed at the cost of the camera’s mobility. The above process is also the quickest way to get a camera working with a desktop, which has no wireless networking capability.

iZiggi Wired Cameras (SHR)

If your picture is “blocky” or “glitchy” to the point of being unusable, not enough power is getting to the port to which the camera is connected. 

The way to fix this issue is to move the connector of the camera to a different port. You may have to move it more than once to find the working port. If your image is still problematic, try removing any other devices that are plugged into the computer except for the charger.

Note: The original port, and any others tested, will still work for other things, just not the camera.